THESE TERMS AND CONDITIONS (“TERMS”) ARE A LEGAL, BINDING AGREEMENT BETWEEN BEST CASE LEADS, GALLERIA OFFICE TOWER I, 2700 POST OAK BOULEVARD, HOUSTON, TEXAS, 77065, A LEADS AND MARKETING SERVICE PROVIDER (“WE” OR “PATIO”), AND YOU, THE PURCHASER OR RECIPIENT OF MARKETING LEADS OR SERVICES FROM US OR THROUGH THIS WEBSITE (“YOU” OR “PURCHASER”). ACCEPTANCE OF THESE TERMS IS A CONDITION TO YOUR USE OF THIS WEBSITE AND ANY LEADS, AND TO OUR PROVISION OF THE LEADS AND MARKETING SERVICES TO YOU. YOU ACCEPT THESE TERMS BY CLICKING “ACCEPT” OR SIMILAR BUTTON BELOW, WHICH WILL CONSTITUTE YOUR ELECTRONIC SIGNATURE ON THESE TERMS. YOU AGREE THAT EACH INTERACTION BETWEEN YOU AND THIS WEBSITE, AND EACH REQUEST FOR OR DELIVERY OF LEADS OR OTHER MARKETING SERVICES IS SUBJECT TO THESE TERMS. IF YOU DO NOT AGREE TO ANY OR ALL OF THESE TERMS YOU MAY NOT USE OUR SERVICES OR ACQUIRE LEADS OR SERVICES FROM US AND SHOULD NOT ACCESS THIS WEBSITE. THESE TERMS INCLUDE A MANDATORY ARBITRATION PROVISION.
You agree to purchase from us data collected from consumers who complete an online form and submit contact information and details about their request for information or service quotes (“leads”) that conform to the following guidelines. A lead will include only information that has been input by the individual and the following lead contact information as available, unless otherwise agreed to by you and us in writing: (a) first and last name, (b) address, (c) email address, and (d) phone number. Patio.agency makes no representations about the quantity, sufficiency, or quality of leads that it provides you.
You will be charged a cost per lead stated at the time of the purchase, and fees may vary from purchase to purchase. Fees accrue and are due upon your receipt of the leads. You agree to provide us current and valid credit card information (type, name, number, expiration date, etc.) and hereby authorize us (directly or through our agents) to charge the credit card you have provided in the amount of all or part of the fees payable for the leads purchased plus any taxes we may be required to collect. We may require that you fund your account with us in advance in an amount determined by us from time to time. You authorize us to make a charge against your account pre-funded balance in the amount of the fees for the leads that are delivered to you. Pre-funded balances will need to be replenished to maintain the balance at the required minimum amounts established by us from time to time. We reserve the right not to deliver leads if there is not a sufficient balance in your account to pay for the leads.
Purchases of leads are not cancellable, and fees paid are not refundable. You are not authorized to use any leads that are not paid for.
A lead may be rejected by you for a credit within ten (10) days of receipt if: (i) the lead includes a disconnected phone number; (ii) the lead individual is under 18 years of age; (iii) the lead is outside of the geography or not for the service expressly requested by you, where applicable, or (iv) the lead is a duplicate of another lead we have provided for the same requested services that is generated by the same individual (i.e., the leads consist of the same name, phone number and email address).
Leads and related marketing services are provided on a non-exclusive basis for a specific type of product or service for which the consumer submitted the online form (“the specific vertical”), such as for example, healthcare insurance. You are authorized to use the leads and our services provided by us solely for your internal marketing purposes of proposing only your products and services in the specific vertical to the consumer. You may not use the lead or services for purposes of marketing or offering products and services other than those that the consumer has specifically inquired about, or of third parties.
Leads and services are confidential information of Patio. YOU AGREE NOT TO SHARE WITH OTHERS, LICENSE, RESELL, DISTRIBUTE OR OTHERWISE DISCLOSE ANY OR ALL OF THE LEADS OR SERVICES OR THE INFORMATION CONTAINED IN THEM, ALONE OR AS PART OF A LIST OR ANY OTHER DATA OR LEAD AGGREGATION, TO ANY THIRD PARTY FOR ANY PURPOSE, EXCEPT ONLY TO AN ENTITY ENGAGED BY YOU AS A CONTRACTOR FOR THE SOLE PURPOSE OF ASSISTING YOU IN CONNECTION WITH THE AUTHORIZED USE OF THE LEADS BY YOU.
It is your sole responsibility to familiarize yourself with all laws and regulations applicable to the receipt, use, storage and safeguarding of data that identifies consumers that we provide you, and to comply with them. You agree to maintain commercially reasonable physical, electronic, and procedural controls and safeguards to protect any such consumer information received pursuant to these terms from unauthorized use or disclosure, including the maintenance of appropriate safeguards to restrict access to the consumer data solely to carry out the purposes for which the information was disclosed.
With respect to each purchase or receipt of leads or services, you agree and warrant that:
THE LEADS, MARKETING SERVICES AND THIS WEBSITE ARE PROVIDED “AS IS”, “WHERE IS”. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, NEITHER PARTY MAKES ANY WARRANTIES TO THE OTHER, AND ALL IMPLIED, STATUTORY OR OTHER WARRANTIES ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLIANCE WITH THE LAWS, NON-INFRINGEMENT, TITLE, OR BASED ON COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT GUARANTEE THAT THE INFORMATION PROVIDED BY THE CONSUMER IS ACCURATE OR COMPLETE, OR THE RESULTS TO BE ACHIEVED FROM THE LEADS, INCLUDING ANY SPECIFIC CUSTOMER CONVERSION RATES.
YOU UNDERSTAND AND ACCEPT THAT LEADS AND CONTACT INFORMATION COLLECTED HAVE NOT BEEN SCREENED OR VALIDATED BY US AND ARE NOT GUARANTEED TO BE ACCURATE OR ERROR-FREE AND ALL RISKS OF CONDITION, USE, QUALITY, DESIGN, OR FITNESS ARE YOURS.
You agree to indemnify, defend and hold harmless Patio and its members, directors, officers and affiliates, successors and assigns from and against any liabilities, damages, costs and expenses (including reasonable attorney’s fees) resulting from a third party claim or investigation relating to or arising from your, your affiliates’, or your or their employees’, contractors’ or agents’ activities with respect to the leads or the possession, disclosure or use thereof, including without limitation, any consumer contact or information in connection therewith, or any breach of the warranties you made above, including your warrant of compliance with TCPA, or the restrictions on use of the leads. This obligation remains in effect for a period of five (5) years from the date of each lead purchased or received by you and remains in effect thereafter for all claims made or investigations initiated during that period.
We have made a reasonable effort, based on currently understood legal requirements, to obtain the consumer’s online prior express written consent to be contacted by automatic telephone dialing systems on their mobile phones pursuant to the TCPA, and have provided to you a copy of the consent language and mechanism we use. You should determine whether the consents we have obtained are legally sufficient and comply with your internal marketing policies. Patio makes no representations or warranties regarding such consent, including but not limited that such consent complies with the TCPA requirements or other applicable law, or that the leads can all be called.
AS A CONDITION TO THE PROVISION OF THE LEADS AND OTHER MARKETING SERVICES, WE BOTH AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, ALLMEDICARESAVINGS WILL NOT BE LIABLE TO YOU, YOUR AFFILIATES OR RESPECTIVE CONTRACTORS OR AGENTS OR ANY THIRD PARTY, REGARDLESS OF THE CAUSE OR ACTION, FOR: (i) ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL OR RELIANCE DAMAGES RESULTING FROM OR ARISING IN CONNECTION WITH THE LEADS OR OTHER MARKETING SERVICES, ANY INFORMATION WE PROVIDE TO YOU IN CONNECTION THEREWITH, THESE TERMS OR ANY MATTERS RELATING THERETO, INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, BUSINESS OPPORTUNITY OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (ii) ANY DAMAGES OF ANY TYPE, IN THE AGGREGATE AT ANY TIME, IN EXCESS OF THE AMOUNT PAID BY YOU TO US FOR LEADS UNDER THESE TERMS IN THE MOST RECENT THREE (3) MONTH PERIOD. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY HEREIN SHALL APPLY EQUALLY FOR THE BENEFIT OF ALLMEDICARESAVINGS’S SUPPLIERS, OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES WHEN ACTING IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS.
YOU ACKNOWLEDGE THAT ALLMEDICARESAVINGS WOULD NOT HAVE ENTERED INTO THIS AGREEMENT BUT FOR THE LIMITATIONS CONTAINED IN THIS SECTION.
You or we may terminate our relationship at any time by discontinuing the provision or purchase of leads. These terms survive termination for any reason, and continue to apply indefinitely to any leads purchased or received hereunder and all matters relating to such leads or their use, including without limitation the use restrictions, warranties, indemnification, limitation of liability and mandatory arbitration provided herein.
These terms are governed by the laws of the State of Delaware. You and we agree to resolve any disputes relating to these terms, the leads or other marketing services exclusively by binding arbitration, before a single arbitrator, pursuant to the rules of the American Arbitration Association. The seat of the arbitration will be the jurisdiction where the party in the position of defendant is domiciled. The arbitrator shall be selected pursuant to the AAA rules, or otherwise as mutually agreeable to both parties. To begin the arbitration process, a party must make a written demand therefor. The decision of the arbitrator may be enforced in any court of competent jurisdiction. This arbitration agreement includes claims related to our clients, vendors, and Marketing Partners, which are third party beneficiaries of this arbitration agreement.
We do not endorse or recommend the products or services of any third party. Patio is not a licensed insurance provider, does not offer any insurance products or services, and has no responsibility for any products or services you may purchase or obtain from the third parties who receive your information. That is a contract or transaction solely between you and them. The third party determines what products and services you may qualify for and the terms of any arrangements between you and them and makes all decision relating to their products and services. However, Patio does not market Medicare Advantage Plans or Medicare Part D (prescription drug plans) and prohibits its customers from using consumer information submitted on this site for the marketing or sale of Medicare Advantage Plans or Medicare Part D (prescription drug plans). Further, there is no guarantee that, by submitting your information, you will be contacted by one or more third parties regarding the subject of your inquiry.
We are an independent contractor, and you and we are not by this agreement in a relationship of joint venturers, partners, or agency, and neither party has the power to obligate or bind the other in any manner whatsoever. If any provision of this agreement is determined to be invalid, illegal or unenforceable, in whole or in part, the validity, legality and enforceability of any of the remaining provisions of this agreement shall not in any way be affected or impaired thereby and this agreement shall nevertheless be binding between the parties, and such provision shall be deemed to be restated to reflect as nearly as possible the original intensions of the parties in accordance with applicable law, and the remainder of the agreementshall remain in full force and effect.
You may not assign or transfer the leads or these terms, without patio’ prior written consent, and any attempted assignment or transfer without such consent shall be invalid.